Define the requirements
Document the player journeys, markets, reporting needs and operational controls. Separate essential capabilities from preferences.
Platforms & infrastructure
Start with how the business needs to work. Translate that into requirements for the account platform, wallet, integrations and back office.
A framework for turning an operational question into a clear course of action.
Document the player journeys, markets, reporting needs and operational controls. Separate essential capabilities from preferences.
Locate the source of truth for accounts, balances and events. Review how systems communicate and how exceptions are reconciled.
Evaluate capabilities, delivery responsibilities, migration constraints and the operating effort required after launch.
Open a question to explore what needs to be clarified.
Which system owns each account, balance and transaction state?
Who maintains each connection and investigates an incomplete handoff?
How would data, integrations and operations move to another setup?
Example working documents for a clearly scoped engagement.